Privacy Policy

Equisource Business Solutions is a Technology & Growth Company that builds technology, AI-powered products, digital systems, automation and growth infrastructure for businesses.

Website

https://equisourceweb.com

Email

team@equisourceweb.com

Location

Mumbai, Maharashtra, India

We may collect information that you voluntarily provide when you interact with EBS.

Information you provide directly

This may include:

• Name
• Company name
• Email address
• Phone number
• Job title or role
• Business information
• Information about your requirements or project
• Information submitted through forms
• Information provided when you contact us
• Any other information you choose to provide

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website interactions
• Referring website
• Approximate location derived from technical information
• Date and time of visits
• Other website usage information

This information may be collected through cookies, analytics tools and similar technologies.

We may use information we collect to:

• Respond to enquiries and requests
• Communicate with you about EBS services and products
• Understand your business requirements
• Schedule meetings and consultations
• Provide proposals or other requested information
• Deliver and manage services
• Improve our website and digital experiences
• Understand how visitors use our website
• Improve our products, services and systems
• Send relevant business communications
• Maintain security and prevent misuse
• Comply with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to the reason it was collected without an appropriate legal basis or your consent where required.

When you contact EBS for business purposes, you may voluntarily provide information about your company, technology environment, business processes, marketing activities, customers, workflows or other business requirements.

We use such information to understand your requirements, evaluate potential solutions and provide our services.

Please do not submit confidential information that EBS has not requested through a public website form.

Our website may use cookies and similar technologies to:

• Enable website functionality
• Understand website usage
• Remember preferences
• Measure marketing and website performance
• Improve user experience
• Understand how visitors interact with our website

Third-party services used on our website may also place cookies or collect information in accordance with their own privacy policies.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may use third-party technology providers to support website analytics, advertising, communication, CRM, scheduling, hosting, automation and other business functions.

Depending on the systems used on the website, these providers may process information on our behalf.

Examples may include services for:

• Website analytics
• Advertising and marketing
• CRM
• Appointment scheduling
• Email communication
• WhatsApp or other messaging
• Website hosting
• Payment processing
• Automation
• AI-powered functionality

These third parties may process information according to their own privacy policies and applicable agreements with EBS.

We do not sell your personal information.

We may share information when reasonably necessary with:

Service providers

Third-party providers that help us operate our website, technology, communications, analytics, CRM, automation and other business functions.

Professional advisers

Legal, accounting, financial, technology or other professional advisers where reasonably necessary.

Legal and regulatory authorities

Where required by applicable law, regulation, legal process or a valid governmental request.

Business transactions

If EBS undergoes a merger, acquisition, restructuring, sale of assets or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

We limit access to personal information to what is reasonably necessary for the relevant purpose.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid sending highly sensitive or confidential information through public website forms unless specifically requested by EBS through an appropriate secure channel.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services
• Maintaining business and communication records
• Resolving disputes
• Enforcing agreements
• Meeting legal, accounting or regulatory requirements
• Protecting our legitimate business interests

Retention periods may vary depending on the type and purpose of the information.

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed
• Opt out of certain marketing communications

To exercise an applicable right, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

If you provide your contact information, EBS may contact you regarding your enquiry, requested services, proposals, meetings or other relevant business matters.

Where applicable, you may opt out of marketing communications by using the unsubscribe option provided in the communication or by contacting us directly.

Opting out of marketing communications does not necessarily stop essential service-related or transactional communications.

The EBS website is intended for businesses and general audiences and is not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Some of our technology and service providers may process information in countries other than India.

Where personal information is transferred or processed internationally, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.

Our website may contain links to third-party websites, products or services.

EBS is not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to periodically review this page for the latest information about our privacy practices.