Cookie Policy

Cookies are small text files that websites place on your browser or device when you visit a website.

They allow websites to:

• Remember preferences
• Keep certain functionality working
• Understand how visitors use the website
• Measure website performance
• Improve user experience
• Understand marketing and advertising activity

We may also use technologies similar to cookies, such as pixels, tags, scripts and local storage.

EBS may use cookies and similar technologies to support the operation, performance and improvement of our website.

Depending on how you interact with our website, cookies may be used to:

• Keep the website functioning properly
• Remember certain preferences
• Understand visitor behaviour
• Measure website traffic
• Understand which pages are being viewed
• Measure marketing campaigns
• Improve our digital experiences
• Support advertising and remarketing where applicable
• Identify technical problems
• Improve website performance

A. Strictly Necessary Cookies

These cookies are required for certain website functions to operate.

They may support:

• Website security
• Navigation
• Form functionality
• Session management
• Basic website functionality

These cookies generally cannot be disabled through our website's cookie controls because doing so may affect essential functionality.

B. Functional Cookies

These cookies allow the website to remember choices or preferences and provide an improved experience.

For example, they may help remember:

• Preferences
• Certain settings
• Previous interactions

These cookies may not be essential for the website to function.

C. Analytics Cookies

Analytics cookies help us understand how visitors use the EBS website.

They may help us understand:

• Which pages are visited
• How visitors navigate the website
• How long visitors interact with pages
• Which content receives engagement
• Whether technical issues are occurring
• Overall website performance

This information helps us improve the website and understand what content is useful to visitors.

D. Marketing and Advertising Cookies

Where used, marketing and advertising technologies may help us understand the effectiveness of our marketing campaigns.

They may be used to:

• Measure advertising performance
• Understand campaign interactions
• Build relevant audiences
• Support remarketing
• Understand how visitors move between advertisements and our website

These technologies may be provided by third-party advertising platforms.

E. Third-Party Cookies

Some cookies may be placed by third-party services integrated into our website.

Depending on the technology used by EBS, these may include providers supporting:

• Analytics
• Advertising
• CRM
• Scheduling
• Video
• Chat or communication
• Marketing automation
• Other website functionality

Third-party providers may collect information according to their own privacy policies and terms.

The exact cookies used on the EBS website may change as we add, remove or update technology.

A cookie inventory may include the following information:

• Cookie / Technology
• Purpose
• Type
• Provider

EBS may use third-party technology providers that place or access cookies or similar technologies when you interact with our website.

These providers may change over time.

Examples may include services used for:

• Website analytics
• Advertising
• CRM
• Marketing automation
• Appointment scheduling
• Embedded content
• Communication
• Website infrastructure

Each provider may have its own privacy policy describing how it processes information.

We recommend reviewing the relevant third-party privacy policies where appropriate.

Cookies may be either:

Session Cookies

These are generally deleted when you close your browser.

Persistent Cookies

These remain on your device for a specified period or until you delete them.

The duration of a cookie depends on its purpose and the provider that sets it.

You can control cookies through your browser settings.

Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Block third-party cookies
• Receive notifications before cookies are stored

Disabling cookies may affect certain website functionality or prevent some features from operating as intended.

Where legally required, EBS may also provide a cookie consent mechanism allowing you to manage certain categories of non-essential cookies.

Where applicable law requires consent for certain cookies or similar technologies, EBS will seek the appropriate consent before using those technologies.

You may be able to change or withdraw your cookie preferences through the cookie settings available on the website.

Essential cookies required for basic website functionality may continue to operate where permitted by applicable law.

Some cookies or similar technologies may collect information that can be associated with an identifiable individual.

Where this occurs, such information will be handled in accordance with our Privacy Policy and applicable privacy laws.

Not all cookie information identifies an individual directly.

We may update this Cookie Policy when:

• Our website technology changes
• We introduce new services
• We change analytics or advertising providers
• Applicable privacy requirements change
• Our cookie practices change